Terms & Conditions

These Terms and Conditions govern the relationship between You (“the customer”) and Haaland Hiking (operating as Stavanger Adventure), Norwegian organisation number NO 832 127 922, regarding participation in guided hikes (“Hike”) through www.stavangeradventure.com (“Site”).

You must read these Terms and Conditions before participating in a Hike. By joining a Hike, You confirm that You understand, agree to, and accept all Terms and Conditions outlined on this site.

You agree that Norwegian law applies to the Agreement, as well as all other legal concerns between You and Haaland Hiking.

1. Terms of payment
2. Alterations and Cancellations by Haaland Hiking
3. Requirements for participation
4. Risk and liability
5. Insurance
6. Privacy

7. Photographs

We reserve the right to update these Terms & Conditions at any time.

1. TERMS OF PAYMENT

Payment for guided hikes is due upon arrival before the hike begins.

We accept cash and card payments via a handheld terminal.

We do not store or process payment details, as all transactions occur directly at the time of the tour.

2. ALTERATIONS AND CANCELLATIONS

Alterations

The hike program may be altered due to unforeseeable circumstances and force majeure events, such as – but not limited to – natural catastrophes, severe or unfavorable weather conditions, as assessed by the guide, social unrest, strikes, government actions, road closures, accidents, technical defects, or other hazardous situations. We will do our best to offer an alternative arrangement or solution in such cases.

Once the hike has started (defined as meeting the guide and making payment), any changes, early turnarounds, or returns are considered an alteration, not a cancellation.

Modifications to the hike program, whether before or during the hike, do not entitle You to any form of compensation.

Cancellations

Prior to the start of the hike – defined as You meeting the guide and making the required payment – We reserve the right to cancel the hike in cases of:

Unforeseeable circumstances and force majeure events.
Safety concerns due to weather conditions.
Capacity limitations.

If We cancel the hike, You will have the option to reschedule, if possible.

Important: You are responsible for bringing the required equipment as stated on our website, or in emails sent prior to the trip. If you arrive without necessary equipment, the guide may advise against participating for safety reasons.

3. REQUIREMENTS FOR PARTICIPATION

Participants must follow the guide's instructions at all times. In case of an emergency, the guide will make decisions based on group safety.

Skills and Physical Fitness

Each hike has a difficulty level indicated on our website. It is Your responsibility to ensure You are fit and skilled enough for the hike.

If the guide determines that You are unable to safely complete the hike, We reserve the right to turn You around for safety reasons.

Age Restrictions

Each hike has a minimum age requirement listed on the website. Participants who do not meet the requirement may not be allowed to join the hike.

Equipment and Preparations

Required equipment is specified on our website, in the hike description, and in confirmation emails. If You arrive unprepared, the guide may deny Your participation for safety reasons.

Food and Dietary Needs

Hikes include a warm beverage and chocolate. Some hikes also include meals that may contain meat, fish, dairy, and common allergens (gluten, nuts, etc.).

4. RISK AND LIABILITY

Participants must follow the guide's instructions at all times to ensure safety.

You acknowledge that all outdoor activities involve risk, and Our hikes may be hazardous or even life-threatening. Risks include, but are not limited to, unpredictable weather, rough terrain, falling rocks/trees, landslides, flooding, ice, allergens, illness, and accidents involving other participants.

Our guides carry first-aid kits, food, water, navigation, communication, and emergency equipment. It is Your responsibility to assess Your fitness level and review the hike difficulty rating on Our website before participating.

If You have any medical conditions or allergies, You must inform Us before the hike. During the hike, You assume full responsibility for Your actions and must exercise sound judgment.

Haaland Hiking is not responsible for lost, stolen, or damaged personal belongings during the hike.

Before the hike begins, You will be required to sign a Liability Release form.

By joining a hike, You acknowledge and accept all risks involved. You release Haaland Hiking, its guides, employees, and contractors from liability for injuries, accidents, or damages, including those arising from negligence.

Haaland Hiking is not liable for any indirect, incidental, or consequential damages. Our total liability under this Agreement shall not exceed the total amount You have paid to Us.

5. INSURANCE

We strongly recommend that You have valid travel insurance covering medical expenses, cancellations, and activities related to the hike. Haaland Hiking does not provide insurance and is not responsible for any costs related to accidents, injuries, or trip cancellations.

Lack of travel insurance does not exempt You from responsibility for any expenses related to accidents, injuries, or cancellations.

6. PRIVACY

Information Collection & Use

We collect personal information (such as name, email, phone number, and relevant health details) when You contact Us or book a hike.

This information is used to:

Respond to Your inquiries and provide customer support.
Process and manage Your hike booking.
Ensure participant safety during hikes.

Data Sharing & Protection

We do not sell or rent personal information.
Non-personal data (such as website usage statistics) may be shared anonymously.
We implement industry-standard security measures but cannot guarantee absolute data security.

Data Access & Storage

You have the right to request access, updates, or deletion of Your personal data by contacting Us.
Personal data is stored only as long as necessary for operational and legal requirements (e.g., billing data for 7 years, legal transactions for 10 years).

Third-Party Data Handling

Haaland Hiking is not responsible for how third parties collect, store, or process Your data. By using Our services, You agree to hold Haaland Hiking harmless for any damages resulting from third-party data handling.

7. PHOTOGRAPHS

Any photographs taken during the hike using Our equipment remain the property of Haaland Hiking and may be used on our website, social media, and other marketing materials. If You do not wish to appear in promotional photos, please inform Us before the hike.

Organisasjonsnummer: NO 832 127 922

Email: stavangeradventure@gmail.com